Starbucks claims it is one of the first chains to tie NFT offerings to its core business, but several major restaurant companies are dabbling in Web3 activations in a bid to grow digital touch points and attract Gen Z customers.
As of Monday, Starbucks customers and employees can join a waitlist to gain access to Starbucks Odyssey, which will go live later this year. The platform will host virtual âjourneys,â or interactive games and challenges that will allow users to âdeepen their knowledge of coffee and Starbucks.â
âMembers will be rewarded for completing journeys with a digitalcollectibleâjourney stampâ (NFT),â Starbucks said in a press release. âMembers can also purchase âlimited-edition stampsâ (NFTs) through a built-in marketplace within the Starbucks Odyssey web app experience.â
StarbucksâNFTswill have a points value based on rarity, enabling holders of the tokens to access rewards ranging from virtual espresso-martini-making classes to trips to the companyâs showcase coffee farm in Costa Rica. Users can buy and sell tokens on a marketplace in the companyâs app.
Brady Brewer, Starbucks executive vice president and chief marketing officer, said in a press release that the NFT offering was integral to the companyâs vision of the future.
âThis is just the beginning; Starbucks Odyssey is one of the ways we are reinventing the Third Place to meet our customers wherever they are,â Brewer said.
TheNFTsissued by Starbucks are secured with a âproof-of-stakeâblockchain, which the brand touts as being more energy efficient thanthe notoriously inefficientâproof-of-workâsystems likeEthereumor Bitcoin. Itâs unclear, however, what degree of efficiency Starbucksâ system achieves.
Starbucksâbet onNFTscomes as weekly trading volumes, as measured by value and by number of sales,continue to erode. The weekly volume of trade in digital collectibles and art objects peaked at $914 million last August, according to the Block.co, a website analyzing market trends in blockchain-related technology. Since then, weekly trade in collectibles has fallen to less than $30 million in value, leaving thelong-termvalue of digital stamps uncertain.
The coffee chainâs NFT offering also goes beyond the Web3 plays of many of its rivals, who have restricted their experiments with this technology to limited-time experiential offers.Pizza Hut offered a virtual shoppingexperience in May, around the same time Jimmy Johnâs rolled out a virtual restaurant customers could use to order real custom sandwiches. Wendyâs announceda virtual restaurant in April. That same month, Chipotle added a virtual labor experience to Roblox, offering customers the chance toroll digital burritosin exchange for burrito themed in-game currency. These two initiatives appear to be long-term offerings.
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